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FAQ

 
 
 
 

Public Liability

We recommend that you contact your agent, broker or us immediately with all available information about the loss.

A. Documents / information required for claims submission
 
  • A completed Claim form with a full description of the incident
  • The incident report from you and/or the building manager, witnessesˇ¦ statements and details of any remedial action taken, if available
  • A copy of the police report, if available
  • The third party's name, ID Card No, telephone number and address, if available
  • Photographs showing the location of the accident and the extent of injury and/or damage sustained by any third party. Digital photographs are acceptable
  • Any third partyˇ¦s letter, claim, writ, summons and/or process shall be notified or forwarded to us immediately unanswered
B. Useful Notes
  • You should not admit liability, assume any obligation, or make any offer or payment without our prior written consent
 

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  Call (84) 8 914 0065
Email: aigvnclaims@aig.com
 

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